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Website Privacy

George Fisher Ltd. respects the privacy of every individual who visits our website or purchases any product from us on-line. This statement of our privacy policy outlines the information we collect and how we use that information.

When a visitor comes to our website our server only recognises the visitor's domain name, not the e-mail address. This ensures that we can monitor visits to our site whilst visitors remain anonymous; the collation of visitor information allows us to constantly improve and up-grade our website. We also track which websites refer visitors to www.georgefisher.co.uk.

When you purchase a product from us on-line we ask you for the following information: name, address, delivery address, phone number(s), e-mail address and credit card number. We use this information to process your order and, if necessary, to contact you if we need clarification during the order process or if a product is temporarily out of stock.

We use Sage Pay to collect and process transaction information on their secure servers and payment system. You can read their security policy here.

Disclosure of information: We never make your e-mail address, your postal address or any personal details available to any other company or organisation without your expressed prior consent.

If you supply us with your e-mail or postal address from time to time you may receive information from George Fisher Ltd regarding new products, services or events. If you do not want to receive such information then please let us know by e-mailing us at customerservice@georgefisher.co.uk or writing to us at our Keswick store.

George Fisher Ltd would like to reassure you that any personal details you supply us would be dealt with in the strictest confidence and would be processed in accordance with the Data Protection Legislation governing the use of websites in England & Wales. Notification of Changes: If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we would notify users by way of e-mail. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

If you feel that we are not abiding by our stated privacy policy you can either contact our Website Manager on george@georgefisher.co.uk, call us on 017687 72178 or write to the Website Manager, George Fisher Ltd, 2 Borrowdale Road, Keswick, Cumbria, CA12 5DA, UK.

If you need to change any of your information that we hold on our database then please feel free to contact us via e-mail or in writing to the above address.

Surveys & Competitions: From time-to-time we may request the voluntary supply of visitor information through the use of competitions & surveys; the information received will be used to determine any competition winner and subsequently contact them regarding any prize offered. Survey information will be used to upgrade the quality of our website.