Does your GORE-TEX Garment need a little extra love? Get it repaired for free.
The GORE-TEX Brand goal is for you to get the most out of your GORE‑TEX Gear. Regular washing, care, and repair can help you enjoy your products for a longer time, save money, and reduce your overall footprint.
This autmn and winter The GORE‑TEX Brand will be making stops throughout Europe, providing an opportunity to have your cherished, worn-out GORE‑TEX Garment repaired at no cost. Make sure to also get your free sample bottles for proper care.
What can be repaired?
This service is limited to one garment per person; please make sure to wash it before. Our GORE‑TEX Gear repairs will take place on the day on a first come, first served basis.
GORE-TEX GEAR TOUR:
We will be able to fix various seams on damaged garments with seam tape. We will perform:
- Simple patching on most 2 and 3 layer garments at site.
- Replace zip slides on cuffs and Velcro on the main zip flap.
All other defects will be handled in consultation with the on-site-repair centre, depending on the time and materials available. The repair centre has the final say.
Please wash your garment before submitting for repair, if you're not sure how to wash your GORE-TEX garments, Watch our video!
Grangers are also supporting the UK stops, and will be on hand to provide free wash and proof services at each GORE-TEX GEAR TOUR stop.
Don't need a repair, but want to clean your GORE-TEX Gear? Grangers will be on hand to provide a first come, first served free wash and reproof service for your GORE-TEX Gear. One garment per person.
WHERE?
GORE-TEX GEAR TOUR will be available at two locations.
FAQ
Do I need to pay for this?
GORE-TEX is providing this service for free instore providing Simple patching on most 2 and 3 layer garments on site, Replace zip slides on cuffs and Velcro on the main zip flap, All other defects will be handled in consultation with the on-site-repair centre, depending on the time and materials available. The repair centre has the final say.
How many garments can I have repaired?
Due to demand we will only accept one garment per person.
When will I get my garment back?
The wash and reproof service will take place at the Grangers Lab, wait times for the return of your garment can be up to 3 weeks.
You will be contacted directly by Grangers to confirm it is ready.
Pick up will be from the same Tiso or George Fisher store you dropped it off at.
When is this happening and which stores?
This fall and winter GORE-TEX will be making stops throughout Europe for more information visit https://www.gore-tex.com/en_uk/gear-tour. GORE-TEX gear tour will be in our George Fisher (Harrogate) store on 3rd October 2024 and Tiso Edinburgh, Rose Street on 5th October 2024.